Town Utility Clerk

The Town of Dayton Utility Clerk provides essential services to our residents and businesses. The Utility Clerk plays a crucial role in ensuring the smooth operation of utility services, billing, and customer support.


  1. Customer Service Excellence: Our Utility Clerk is dedicated to delivering top-notch customer service, assisting residents and businesses with utility-related inquiries and promptly resolving any concerns.

  2. Billing and Payments: From processing utility bill payments to generating and distributing bills, our Utility Clerk manages the billing cycle efficiently. They also handle overdue accounts and coordinate disconnections when necessary.

  3. Record Keeping: Accuracy is key. Our Utility Clerk maintains meticulous records of utility accounts, payments, and customer information, providing reliable data for reporting and analysis.

  4. New Service Setup: Facilitating the setup of new utility accounts is a seamless process. Our Utility Clerk ensures accurate information and coordinates with other departments as needed.

  5. Meter Reading Management: Overseeing or coordinating meter readings is part of our commitment to precision. Any discrepancies or irregularities are promptly addressed.

  6. Policy Enforcement: Upholding town policies related to utility usage, billing, and collections is a priority. Our Utility Clerk collaborates with legal and law enforcement when necessary.

  7. Effective Communication: Keeping our community informed is crucial. Our Utility Clerk communicates utility-related updates, changes, and important information. They work closely with other town departments to ensure consistent messaging.

  8. Regulatory Compliance: Our Utility Clerk stays informed about and ensures compliance with local, state, and federal regulations related to utility billing and services.

  9. Emergency Response: During utility-related emergencies, our Utility Clerk collaborates with emergency services, ensuring effective communication with the public during service disruptions or emergencies.

  10. Community Outreach: Engaging with the community is a priority. Our Utility Clerk participates in community events and meetings to address utility-related concerns, fostering positive relationships.

The Town of Dayton Utility Clerk is committed to serving our community with dedication, transparency, and efficiency. If you have any questions or concerns, feel free to contact us.